Thank you for choosing Usmani E-Commerce Specialist (Private) Limited. Please read our policy carefully before completing any transaction.
- All Sales Are Final
All purchases, transactions, and service engagements completed through our website and digital channels are final. We enforce a strict No Cash Back and No Refund policy on all orders once payment has been authorized and the transaction is finalized. - Non-Refundable Items & Services
Consumer Goods & Products: We do not accept returns or provide refunds for physical goods once shipped or delivered.
Digital & Commercial Services: Consultation, platform management, and marketing services are non-refundable once initiated.
Cash Back: We do not offer cash back, monetary reimbursements, or wallet-credit reversals under any circumstances. - Damaged or Defective Deliveries
While monetary refunds and cash back are not permitted, we maintain compliant customer-handling standards under Pakistan’s National e-Commerce Policy:
If an item arrives physically broken, defective, or incorrect due to a fulfillment error, you must notify our customer support team within 48 hours of delivery.
Customers must provide valid proof of purchase along with photographic or video evidence of the damaged parcel.
Verified claims will be eligible solely for a one-to-one replacement/exchange of the exact item, subject to review and inventory availability.
Contact Us
Fax +923009410701
Email :usmaniasif8@gmail.com